The people side of a systems company.
Mariah owns the human side of UseTalos — culture, care, fairness, and making sure a company run on AI never forgets who it serves. She keeps the team supported, the communication honest, and the agents accountable to real people.
The lanes Mariah is personally responsible for at UseTalos.
Onboarding, support and the day-to-day care that keeps a small team strong.
The same onboarding kits UseTalos sells to clients are the ones Mariah built for our own team first.
How the team talks — to each other, and to every customer.
No jargon-first replies — Mariah sets the tone every agent and every human follows when they write to a customer.
How our agents treat your customers and your data — reviewed by a human, always.
Every agent's customer-facing behavior gets reviewed by Mariah — not just tested once and forgotten.
Keeping humans and agents pulling in the same direction.
When an agent's behavior drifts from what a human would actually do, Mariah's the one who catches it.
EVA is Mariah's AI counterpart — an HR-operations and AI-ethics partner. It handles support workflows, communications and policy drafts, and flags anything in the fleet that needs a human judgment call.
Free 15 minutes — bring your problem, leave with a plan. No hard sell.
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